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PHOENIX FLYERS

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danceportalapparel@gmail.com

All orders take 2-4 weeks for turnaround

Order queries through email only

All orders are shipped with Fastway Couriers in Ireland - Delivery times vary at the Couriers Discretion - if shipment is not received within 3 working days of receiving a shipping confirmation please contact us.

No returns on personalised goods - including school orders - uniform & event merch items are considered a personalised item even if no name has been added

Orders are shipped to address provided at time of payment. Altering of address is not guaranteed

No Returns on sale items

Refunds are issued on faulty goods only within 30 days of payment on the receipt of goods returned

Non personalised items (excluding uniforms & Event Merchandise) can be exchanged for size up/down where size is incorrect

All shortages must be reported within 72hours of delivery

All damages must be reported within 24 hours of delivery

Alternative styles of uniform items will be provided where stock shortage do not allow for the photographed  style to be sent.

Photos are for approximate representation and size and styles of logos and fonts my vary.

Styles vary between Childrens & Adults sizes e.g. Larger waistbands, longer/shorter leg etc.

No Refunds on Wigs - Exchanges will be accommodated where stock allows and postage must be paid - Wigs will not be ordered from

the UK for exchanges. 

Dance Portal Apparel are not liable for any shortages or damages not reported within the required time frame 

It is the customers responsibility to pay any duties or taxes that occur on shipments to countries outside of the EU.

Dance Portal Apparel

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